Frequently Asked Questions
Everything you need to know about your Temperley London experience.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also complete your purchase using PayPal, Apple Pay, or Klarna for flexible financing options.
What is your international shipping policy?
Temperley London offers worldwide shipping. Delivery times vary by region, but most international orders arrive within 3-7 business days via our premium courier partners. Duties and taxes are calculated at checkout for most destinations.
How do I return an item?
We offer a 14-day return policy for all full-priced items. Garments must be unworn, in their original condition, and with all security tags attached. Please use our online portal to generate your prepaid return label.
Can I book a private styling appointment?
Yes, we offer bespoke styling consultations both in-person at our flagship London boutiques and virtually. You can book an appointment through our 'Styling' page or by contacting our customer care team directly.
How do I ensure the correct fit?
Detailed size guides are available on every product page. As our collections often feature intricate tailoring, we recommend following the specific measurements provided. If you are between sizes, our team is available to provide personalized fit advice.
Are your garments sustainably produced?
We are committed to ethical craftsmanship and slow fashion. Many of our pieces are produced in limited runs using high-quality natural fibers and artisanal techniques to ensure longevity and reduce environmental impact.